Dec 23

Communication and interaction tools

muvenation logo

What is the task?

Activity 6 of session 3 asks us

  • To collect, describe and comment on a number of tools that are suitable for teaching and learning in Second Life based upon a chosen theme
  • To design an experience-based, interactive and playful activity for a teacher to discover these tools in Second Life, such as creating a tour guide.

The themes are

  • Delivery of learning material
  • Communication and interaction
  • Cooperation
  • Creation of content
  • Individualisation of learning paths
  • Assessment, feedback and tracking
  • Self-organisation and group-organisation
  • Reflection and meta cognition

I decided to join colleagues to collaborate on finding tools (in the broadest sense) that help teachers to manage social interaction and communication with their learners. As I mentioned in a previous post, effective communication can be a challenge in SL for many reasons but is  very important and can decide about the success or failure of a session or even a course. 

Which tools are essential?

There are tens of communication tools and facilities in SL. We have selected only a few for this activity. The three I added to the book are the following:

1. Avatar Scanner (also often referred to as “chat range alarm”): Many avatars are not aware that what they say can only be heard within a certain distance and even if they know it is difficult to judge when one is outside the range. This can lead to communication breakdown and misunderstandings. An teacher or participant of a meeting might wonder why nobody or not all are following the conversation or instructions not realising that they are out of chat range. One solution that has been suggested to me in the comments of another post is using a kind of visual circle but that is limited to one place. This is good when the teacher or moderator wants to create spaces for group work or discussion. Another solution is a HUD that avatars can wear and take with them where ever they go. This Avatar Scanner HUD is user friendly, small and available for free. 
Avatar Scanner HUD

2. Another very common issue in meetings with a lot of avatars is the flow of conversation. Often many conversation threads and topics are interwoven and it becomes difficult to follow the conversation. Therefore, in some instances the moderator might want to control the stream of conversation. There are several tools available but some are too rigid and others too expensive. The Meeting control lights tool gives more control to both the moderator and the speakers and is more transparent (e. g. everybody can see whose next). 
Meeting Control Lights Tags SecondLife DaffodilFargis tools Muvenation mvn08

3. Static lessons are not good in Real Life but even less suitable for SL. With the Opinionator, lessons and meetings can be much more interactive and fun. Instead of simply replying in text or voice to discussion questions, participants can use the Opinionator, which is a 3D Likert Scale social graphing tool that collates votes. When a question is asked, avatars walk into the different sections of the opinionator to show their vote or opinion. The total number of avatars and the percentage is calculated and shown immediately. Great before or after discussions. Very interactive and good for visual and kinaesthetic learners.
Edu Tools - Opinionator

The rest of our list is here (work in progress). If you think we missed a good tool, especially if it is a free or reasonably-priced one, let me know.

How will we present them?

Book about SL toolsBook about SL tools
We discussed two options to present our tools, a tour HUD or a book. Personally, I did not like the free tour HUDs that were available. The text field and the font itself was too small and I have tools which are not available in an in-world shop but only online and the HUDs we have do not provide URLs.

I finally found a book that can also be worn as a HUD. I provided the Slurls and URLs in shortened form and we added a notecard with the Landmarks and a notecard giver script to the book. 

What can go wrong?

The problem with such a HUD tour and even the book is that tools, shops or other educational places and facilities can be moved to other locations or disappear completely. Only recently, one of the participants in our group has created a tour which includes Boracay, an educational island. However, two days later, the island was dismantled and will soon cease to exist completely after having been there for over two years. This is probably something we have to get used to although it is very sad to see such work disappear. Some tour or guide objects that provide lists of educational places take this into account and update their lists regularly. One such tool is the free Squirrel notebook which is available for free here.

Where?

Here is the Slurl to the location where you can get a copy of our book and the tool collections of the other groups are nearby, too. The exhibition is only temporary so visit it soon.

Dec 20

Thanks to the SLexperiments group

While this blog is about my personal Second Life teaching experiences, explorations and experiments, there is also a SLexperiments language teachers group, which I founded together with two wonderful colleagues of mine, Alicia Barbitta and Maru del Campo. We started to meet regularly in Second Life to help each other learn SL skills, share our resources and discuss language teaching and learning in Second Life.

While there are many educator groups in Second Life, the SLexperiments group focuses specifically on language teaching and learning. This has attracted many language teachers and also some teacher trainers, scripters and researchers. We have grown to over 80 members and have met regularly every Friday at 11am SLT since spring 2008. 

We have had many good discussions, helped each other acquire SL skills, gone on field trips and shared many tools and resources in-world and on our wiki.

SLexperiments 19 Dec 2008_005

I want to thank Alicia, Maru, Carol, Dennis, Steve, Gavin, Daf, Nelba, Graham, Ismail, James, Michael, Birgit, Minhaaj, David, Nellie, Vance and all the other members, regular and irregular participants for making the SLexperimens meetings such a pleasurable experience where we not only learned a lot together but also socialised and had lots of fun. You have all made my Second Life richer and I have learned a lot from and with you.

I wish you wonderful holidays and hope to see you all again next year.

SLexperiments 19 Dec 2008_001

Dec 15

St. Catherine Monastery in Second Life in danger!

This post is a bit unusual for my blog because it is not related to teaching languages in Second Life but it is definitely related to education in SL. So, please, bear with me and read the rest. My hope in writing this post is to raise awareness of what the St. Catherine Monastery in Real Life stands for, why it should remain in SL and hopefully to find a new home for it in SL.

Pictures taken by Patricia F. Anderson

Some weeks ago, Marlyn Tadros, who built the SL version of St. Catherine Monastery, told us on the SLED list that the Monastery will disappear because of the costs involved in keeping it up. Although there has been some interest, unfortunately, no new home has been found for it so far. Personally, I think it would be extremely sad if the Monastery disappeared because of its huge historic and current relevance.

So, what’s so special about this Monastery and why is it important for it to remain in Second Life? The Monastery is one of the greatest examples of religious tolerance and peace and we need such examples more than ever today. Please read this article about the history and the importance of the Monastery. 

But why the fuss about the SL version? Because not everybody can go to the Sinai and visit the real one but everybody who has broadband Internet can access Second Life and visit it there. It’s been replicated beautifully and I especially like the library and of course Prophet Mohammad’s letter of protection that has ensured its existence in Real Life to date.

I was planning to take my SL students there when talking about peace and tolerance in our English lessons and was also hoping to visit it during inter-faith dialogues I am planning to hold with a church that is now active in SL. 

You can find the St. Catherine Monastery in SL here until the end of 2008.

If you know somebody that might be interested in giving the Monastery a new home in SL, leave a comment here or contact me and I will pass it on to Marlyn Tadros.

Dec 11

Communication breakdown

muvenation logoIn one of the meetings in SL that I regularly attend, there was a partial communication breakdown that let to a lot of confusion, misunderstandings and even hurt feelings the latter of which I wasn’t even aware of during the meeting.

As far as I can reconstruct what happened after looking through the chatlog and talking to the participants, the following seemed to have been some of the reasons for the communication breakdown:

  1. Some participants used voice some text
  2. Some of those using voice missed what was being written in text
  3. Some participants were not aware of the fact that the normal chat range is 19 m and what there actual distance to the others was. 
  4. Participants might have been confused about the roles and the agenda (Who is leading the session? What is the agenda?)

Because of number 2 and 3, some participants thought they or what they were saying was being ignored by the others.

Communication in SL, especially with larger groups, different members participating in the meetings, changing roles and agenda can be a challenge. Besides the issues mentioned above,

  • information overload,
  • non-linear discourse and
  • lack of body language

can cause disruption of a conversation.

Coincidentally, one of the new activities for section 3 is about collecting tools and building a guide for them (HUD, interactive book, bot, …) using the playfulness approach. Among the themes suggested is also one about tools for Communication and interaction. I’ve already been thinking of looking for ways of how to make group discussions more effective after having attended several (chaotic and ineffective) discussion with larger groups. Now, seeing what negative effects such communication breakdown can have on the rapport of a group, I want to look for tools and procedures that can help make such group conversations more pleasant and effective.

If anyone reading this knows of such tools or procedures in Second Life, I’d be more than happy if you left a comment and let me know. 

Tools

One tool I can already add to my list and can recommend to everybody in SL is 

  1. A chat range indicator (included in the Sloddle and Mysti tool) that shows a list of avatars within the chat range so that the speaker knows who can hear them.

 

Procedure’s that can help

  1. Explicitly mentioning/showing

a) who the moderator of the current meeting is

b) what the agenda is and in which order they topics will be dealt with.

(to be continued)